The hotel offers amenities for your comfortable stay and unforgettable experiences
Heated Pool Bliss
“The heated swimming pool was a good escape, surrounded by nature and always well-maintained. It made our stay truly relaxing.” view full review
Delicious Dining
“The restaurant offered a fantastic menu with well-priced, tasty options that added to our enjoyable stay.” view full review
Excellent Amenities
“The hotel had very nice amenities, including a stunning outdoor chessboard that provided endless fun for my family.” view full review
Comfort Beyond Compare
“The beds were unbelievably comfortable, ensuring the best night's sleep we've had while traveling, especially for my husband's birthday.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Horseback riding
Golf course
Yoga class
Fishing
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Room service
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour
Dining
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Toys
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Room features
Free Wi-Fi in rooms
Air conditioning
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
316 Port Douglas Road,
Port Douglas,
Australia,
4877,
Queensland
Map view
316 Port Douglas Road,
Port Douglas,
Australia,
4877,
Queensland
City landmarks
Zoo
Wildlife Habitat Port Douglas
2.4
km
Great Barrier Reef
Agincourt Reef
890 m
Blue Dive Port Douglas
890 m
Mirage Country Club
960 m
Rainforest Habitat Wildlife Sanctuary
2.4
km
Port Douglas QLD 4877
Four Mile Beach Park
890 m
87-109 Port Douglas Rd
Oaks Resort Port Douglas
690 m
Four Mile Beach
960 m
Park
Bruno Riedweg Memorial Park
1.0
km
Park
Bruno Reidwig Park
890 m
Anglican Church of Australia
1.0
km
Beachfront Mirage
2.2
km
Go Ape at Rivington
1.8
km
2/42 Garrick St
Port Douglas Uncovered
2.8
km
Museum
Port Douglas Court House Museum
3.1
km
Marina
Crystalbrook Superyacht Marina
3.5
km
Port Douglas Plaza
Discover Port Douglas
3.1
km
cnr Mowbray St & Esplanade
Surf Life Saving Club
3.1
km
48 Island Point Rd
Trinity Bay Lookout
3.6
km
1 Spinnaker Close
Port Douglas Yacht Club
3.2
km
Marina Mirage
3.5
km
50 Murphy St
Flagstaff Hill Lookout
3.7
km
Gallery
Studio 49 Artisan Gallery
3.6
km
Murphy Street
3.6
km
Gallery
Ngarru Gallery
3.6
km
Church
Generations Church
3.3
km
Church
St Mary's by The Sea chapel
3.9
km
50 Murphy St
4 Mile Beach Lookout
3.4
km
46 Wharf St
Bally Hooley Steam Railway
3.4
km
Nearby
Park
Bruno Riedweg Memorial Park
390 m
Restaurants
Straits Cafe and Bar
540 m
121 Port Douglas Rd
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Friendly staff
Shuttle services
Inconsistent room cleanliness
Limited breakfast choices
7.8/10
Very good
Rooms
7.3
Location
8.0
Service
7.7
Dining
7.4
Guest reviews
7.8/10
based on 7 reviews
8.3
8.3/10 based on 1340 reviews
John
United Kingdom,
February
2024
8.0/10
The hotel offers spacious and comfortable rooms with a gaming area for relaxation, though they are a bit outdated. The service is friendly overall but can be inconsistent, with some issues due to staffing shortages. The location provides easy beach access but may lack some amenities during certain days. The dining experience is varied and reasonably priced for buffet options. Overall, a decent choice for a vacation stay.
Rooms
8.0
The rooms were clean, a reasonable size, and very comfortable with all necessary amenities.
Service
7.0
The staff were friendly, polite, and professional, except for some issues with key deactivation and a mix-up during our stay.
Location
9.0
The location makes you feel like you're truly in the tropics with easy access to the beautiful beach, though some facilities may not be available on specific days.
Dining
8.0
The dining experience was enjoyable with a good variety of buffet options at a reasonable price.
Facilities
8.0
The hotel offers diverse facilities to enhance the stay experience.
Andrew
United Kingdom,
December
2023
6.4/10
The hotel has a convenient location close to the main town, although it might be a bit of a walk in the heat or rain. The rooms were of different standards and sizes, with some overlooking the pool, but were not up to a good standard. The service was accommodating and helpful, although there was an attempt to get us to participate in a presentation for discounts. The dining options were described as good but needed variation as they seemed to be the same each day. The hotel's location near Four Mile Beach was beautiful, despite a walk through suburban areas, with one downside being little to no designated smoking areas. The facilities were basic, with a mix of positive and negative aspects such as proximity to a beautiful beach but a lack of clear smoking policy.
Rooms
5.0
The rooms were of different standards and sizes, some overlooking the pool, but were not up to a good standard.
Service
7.0
The service was accommodating and helpful, with a minor attempt to get us to participate in a presentation for discounts.
Location
8.0
The hotel's location near Four Mile Beach was beautiful, although a walk through suburban areas with little to no smoking facilities.
Dining
6.0
The dining options were described as good but needed variation as they seemed to be the same each day.
Facilities
6.0
Basic facilities with some positive aspects like proximity to the beautiful beach, but lacked a clear smoking policy.
Bob
United Kingdom,
November
2023
8.0/10
The hotel offers clean and comfortable rooms with friendly staff. However, the dining experience could use more variety. The location is great for relaxation but may require payment for shuttle buses. A tranquil environment near water features provides a base to tour the area.
Rooms
8.0
The room was large and slightly dated in style but refreshed with clean towels every day.
Service
9.0
The service throughout, from the front desk to room attendants, was excellent, making my stay very pleasant.
Location
7.0
The location creates a tranquil environment to relax, but the paid shuttle service into town can be a bit inconvenient.
Dining
8.0
The dining experience was delicious with a great selection of hot and cold items, though some more variety was desired.
Facilities
8.0
The facilities provided were enjoyable and catered to a variety of needs.
Steven
United Kingdom,
November
2023
7.8/10
I felt like I was in a halfway house, but the rooms, though in need of a revamp, were really nice and comfy. I had a great time playing table tennis and billiards. The hotel has its ups and downs, but overall, it was a fun experience.
Rooms
8.0
The rooms felt like a halfway house but were surprisingly nice and comfy.
Service
7.0
The service was a mix. The staff were very friendly and helpful, but the tour desk operator's sales tactics were a bit aggressive.
Location
9.0
The location was amidst lush greenery and had a unique rainforest feel that provided natural shade, perfect for those who don't want to be in the sun all day.
Dining
7.0
The dining experience was good overall, with a variety of options available. Unfortunately, my dining plans got canceled due to health restrictions.
Facilities
8.0
The facilities were decent, with fun amenities like a pool area and games.
Hugh
United Kingdom,
September
2023
7.0/10
The hotel offered a mix of positives and negatives. The service was top-notch with friendly staff, but the rooms fell short at times with inconsistencies in cleanliness and amenities. The location was good for accessing nearby attractions, although some maintenance issues were noted. The dining experience varied from tasty evening meals to limited breakfast choices. The facilities provided a decent overall experience.
Rooms
7.0
The room across from us was excellent, but our room was a bit of a letdown. Sometimes not redone properly with dirty towels left behind, and amenities like shampoo not always restocked.
Service
6.0
The staff were very attentive and friendly, making our stay pleasant. However, there was a sudden shift to rudeness during meal times, affecting the overall service experience.
Location
8.0
The hotel's location was good for accessing attractions and providing shuttle services. Some maintenance issues needed attention, impacting the overall appeal.
Dining
7.0
The dining experience had its highs and lows. While there were good options for breakfast and evening meals, the breakfast choices were sometimes limited, affecting the value for money.
Facilities
7.0
The facilities offered basic conveniences, but some maintenance issues were apparent, affecting the overall impression.
Friendly staff
Inconsistent room cleanliness
Curtis
United States,
August
2023
7.8/10
My stay at the hotel was a mix of old motel vibes with a touch of luxury. I enjoyed the pool area and the delicious food at the restaurant, but the room had a bit of a musky smell though it was comfy.
Rooms
7.0
The room felt more like an old motel than a luxury resort room, but it was comfortable despite a bit of muskiness.
Service
9.0
The service was exceptional, especially with Ngairi providing outstanding assistance, helping to keep my sanity intact during tough times.
Location
8.0
The hotel's location is convenient for exploring Port Douglas and nearby tourist spots, despite being a bit out of the town center.
Dining
7.0
The dining experience was satisfactory with good, clean facilities, but it felt a bit overpriced for some items.
Facilities
8.0
The lagoon-style pool was a lovely addition to the tropical setting of the hotel.
Robert
United Kingdom,
July
2023
8.2/10
I stayed at this hotel for my sister's wedding, booking two weeks in advance. The rooms were very spacious, had everything we needed, and more. Although they were close to the pool where kids were noisy during the day, it was overall a comfortable stay.
Rooms
8.0
The rooms were spacious and had everything we required.
Service
9.0
The staff across the resort were lovely, welcoming, and helpful.
Location
7.0
The location was a bit out of town but surrounded by beautiful trees and gardens, creating a serene setting.
Dining
9.0
The breakfast was wonderful with a variety of options like eggs cooked to order, pastries, and fresh fruits, making it a great deal.
Facilities
The hotel had all the amenities we needed for a comfortable stay.
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